In the event an order is cancelled the amount refunded will be based on the time of cancellation.

  • Orders cancelled before the inspection will incur a $35 charge back fee and it will be subtracted from the refunded amount.
  • Orders cancelled after the inspection but before the completion of the order will be refunded 1/2 the order amount.
  • Orders cancelled after they have been completed will not be refunded.

In order to cancel an order please indicate the change in status directly to Land Gorilla into your dashboard messenger. You will be issued a cancellation number to allow for the refund to be processed. Refunds will not be issued with out the cancellation number. Please contact customer service Contact@LandGorilla if you have any questions regarding your order.